High Performance Teams Masterclass

“In disruptive times, high-performing teams succeed not merely because they’re agile or strong—but because they integrate a Cohesive Strategy, define Clear Roles, foster Open Communication, enable Rapid Response, and model Effective Leadership. The SCORE™ Framework transforms teams from reactive groups into resilient strategic assets.”

Sattar Bawany (2023)

About The High-Performance Teams Masterclass

Introduction

In today’s volatile, uncertain, complex, ambiguous, and disruptive (VUCAD) world, the ability to build and sustain high-performing teams is no longer a competitive advantage—it is a survival imperative. Organizations that consistently deliver results, innovate under pressure, and adapt swiftly to change share one common trait: teams that operate at peak performance.

The SCORE™ Framework—Cohesive Strategy, Clear Roles & Responsibilities, Open Communication, Rapid Response, and Effective Leadership—offers a proven, research-backed roadmap for developing teams that thrive in the face of disruption. Developed by Prof. Sattar Bawany and featured in his book Leadership in Disruptive Times: Negotiating the New Balance (2023), SCORE™ equips leaders with the tools to transform teams into resilient, agile, and results-driven units.

High-performing teams don’t just execute—they synergize. As Prof Bawany notes, “It is possible, for example, for a team’s efforts to exemplify an equation such as 2 + 2 = 5!” This masterclass empowers leaders to unlock that exponential potential by aligning team dynamics with organizational strategy and cultivating a culture of trust, ownership, and resilience.

Whether you’re leading a startup, a corporate division, or a cross-functional task force, this program offers actionable insights to elevate team performance and build a sustainable competitive edge.

This immersive, 2-Day Masterclass goes beyond theory, providing participants with high-impact experiential learning through simulations, role-plays, and real-world case studies. Guided by a Master Executive Coach, you will learn to diagnose performance gaps, apply targeted interventions, and embed a culture of excellence that drives sustained success.

By the end of this program, you will not only master the SCORE™ Framework but also leave with a personalized action plan to elevate your team’s performance immediately.

Business Case for Attending

In today’s VUCAD-driven (Volatile, Uncertain, Complex, Ambiguous, and Disruptive) business environment, high-performing teams are no longer optional—they are mission-critical for sustained success. Organizations with aligned, agile, and resilient teams consistently outperform their peers in innovation, execution, and customer impact.

This Masterclass equips leaders and managers with a proven, research-backed methodology—the SCORE™ Framework—for building and sustaining high-performance teams that can thrive amid disruption. Through experiential learning, real-world case studies, and actionable toolkits, participants will leave with the strategies, skills, and mindset to transform good teams into great ones.

Who Should Attend

This program is designed for:

  • C-Suite executives, senior leaders, and department heads seeking to elevate team performance.
  • Middle managers, project leaders, and functional managers are responsible for driving cross-functional collaboration.
  • Human Resources and Organizational Development leaders tasked with building high-performance cultures.
  • Emerging leaders looking to accelerate their leadership impact.
  • Team coaches, consultants, and change agents who support performance improvement initiatives.

How You Will Benefit

  • Gain mastery of the SCORE™ Framework to diagnose and enhance team performance.
  • Learn to create cohesive strategies that unify teams around a shared vision and goals.
  • Develop clear role alignment and accountability structures that eliminate duplication and conflict.
  • Build a culture of open communication that accelerates trust and innovation.
  • Strengthen your team’s rapid response capability for fast, effective decision-making under pressure.
  • Refine leadership behaviors that inspire, empower, and sustain high performance.
  • Leave with an action plan ready for immediate implementation in your organization.

The Learning Model

This Masterclass adopts DLI’s High-Impact Experiential Learning Model, blending:

  1. Master Coach-led sessions for expert insights and frameworks.
  2. Interactive group work to apply concepts in real time.
  3. Role-play and simulation exercises to build skill confidence.
  4. Case study analysis to learn from real-world best practices and failures.
  5. Action planning to ensure practical application post-training.

Case Study Methodology

Participants will work through real-world corporate case studies from Harvard Business School and others, which are drawn from global organizations and diverse industries, selected to illustrate each SCORE™ element in action. Each case will involve:

  • Situation briefing (context, challenges, constraints).
  • Team analysis (applying SCORE™ to identify strengths and gaps).
  • Solution design (crafting practical strategies to enhance team performance).
  • Peer review (receiving and giving feedback).

Cases will include both success stories and critical failures, enabling participants to learn from contrasting examples.

Program Agenda

Day 1: Building the Foundations of High-Performance Teams

Module 1: Welcome & Masterclass Kick-Off

  • Introductory keynote: Why high-performance teams are strategic assets.
  • Overview of the SCORE™ framework.
  • Expectations, learning journey, and experiential method.

Module 2: Cohesive Strategy

  • Presentation: Crafting team strategy that aligns vision, purpose, and collective goals.
  • Activity: “Vision Storytelling”—participants co-create a narrative to align mission, KPIs, and purpose.
  • Debrief: The power of synergy.

Module 3: Clear Roles & Responsibilities

  • Interactive: Mapping roles for alignment and accountability.
  • Activity: “Role Canvas”—clarify roles, overlaps, and accountability in a project scenario.

Module 4: Open Communication

  • Micro-lecture: Storytelling, transparency, and feedback loops.
  • Activity: “Trust Circle”—practice feedback, active listening, and decision narratives.

Module 5: Day-One Recap & Reflection

  • Interactive wrap-up: Key takeaways and commitments.
  • Preview Day 2.

Day 2: Accelerating Performance and Sustaining Agility

Module 6: Rapid Response

  • Discussion: Why agility fuels excellence.
  • Simulation: “Crisis Pulse”—time-sensitive challenge simulation with dynamic reprioritization.

Module 7: Effective Leadership

  • Interactive lecture: Leadership styles that catalyze team performance.
  • Activity: “Leadership Swap”—rotating leadership roles with peer feedback.

Module 8: Integrating SCORE™ Elements

  • Activity: “SCORE™ Team Puzzle”—mapping all elements into a case study to identify improvement opportunities.

Module 9: Action Planning & Sustainability

  • Activity: Personal Action Canvas—embedding SCORE™ in team culture.
  • Peer accountability sharing.

Module 10: Closing Session

  • Master Coach summary and reinforcement of SCORE™ value.
  • Participant reflections and commitments.
  • Alumni network and follow-up resources.

Client Testimonials

Our distinguished team of highly experienced and seasoned senior-level executive coaches, each possessing a proven track record of enhancing leadership performance and fostering enduring organizational excellence, has earned widespread recognition for their transformative impact on leaders across diverse industries. Our clients consistently express appreciation for our panel of coaches’ insightful coaching style, deep expertise in leadership development, and unwavering commitment to empowering executives to lead with authenticity, resilience, and strategic clarity.

Many of our clients’ testimonials highlight our panel of coaches’ ability to rapidly build trust and rapport with their coachees, creating a safe and reflective environment for personal growth. Executives from multinational corporations, government agencies, and non-profit organizations have described our coaches’ coaching styles and approaches as “life-changing,” noting that it not only enhanced their leadership capabilities but also strengthened their emotional intelligence and decision-making skills. A common sentiment shared by clients is that our coaches possess a rare ability to ask the right questions—those that provoke deep introspection and inspire meaningful change.

The original and complete Testimonials, extract of which is appended below, can be found here.

Certificate Of Achievement Award Upon Completion

Contact

Let us be part of your success story. Contact us and see how our leadership development consultants and executive coaches can transform your leadership team from ‘good to great’!

For further information, please contact us via email or send us a WhatsApp message at +65 9002 3848.