The New Meaning of Leadership in the Post-Pandemic Era


The global outbreak of coronavirus has disrupted and created significant challenges for businesses and leaders across the world. We have seen how leaders need to balance the need for protecting the health and safety of employees, partners, and communities; at the same time, the need to ensure the sustainability of their businesses.

When will we ever get back to normal? That’s the question nearly everyone has been asking since March 2020 when the devastating impact of the COVID-19 crisis changed nearly everything, which was covered in the first edition of this book.

Coronavirus is here to stay with the pandemic turning into an endemic which would require us to embrace new definitions of leadership based on the latest research by the Disruptive Leadership Institute (DLI), the research affiliate of the Centre for Executive Education (CEE).

  • What should a leader do to protect the economic health of their business?
  • How do organizations balance business sustainability with supporting employee needs?
  • How do leaders transform their organization to be agile and adopt adaptable organization models in the long term or revert to the traditional approaches in the ‘new normal’?
  • What kinds of leadership skills will they need to navigate the challenges in a pandemic to the endemic workplace successfully?
  • What are the key trends for the organization to consider as they reimagine and reinvent the way work gets done in this transformative era?

This Second Edition of Leadership in Disruptive Times will provide insights into these questions and serve as a guide for leaders in managing near-insurmountable challenges both now and in the future.

Disruptive events, including crises such as pandemics, have no borders or boundaries. They can happen anytime, anywhere, and to any organization. The interconnectedness of the global economy and its political realities can magnify the ripple effect of any single crisis, making it a common feature of corporate life.

The COVID-19 pandemic proves that world-upending phenomena can emerge from anywhere. The turn to living and working more intensively within digital communications networks shows the value of these complex systems. The pandemic brings more focus on both the upsides and the downsides of digital life.

As organizations globally transition to the ‘new normal’ where the COVID-19 may never go away and becomes endemic, we have to live normally with the virus in our midst and with the workforce back to the Office. Hence organizations need to transform themselves successfully and leaders at all levels need to be ready now to lead and engage their teams for the post-pandemic era workplace.

Undoubtedly the pandemic has accelerated the adoption of digital transformation at the workplace globally. At the same time, it has increased the pace of business and that technology capabilities will be critical to organizations’ post-pandemic strategies in the era of a disruptive, digital and VUCA-driven workplace.

In this era, we expect that organizations will have to rethink their overall business strategy incorporating a client-centric innovation-driven digital transformation (DT/DX). This is a crucial element of how to conduct business at the quickening pace that’s now needed to operate much due to their client’s or stakeholder’s expectations.


The New Balance