As the world becomes more complex and connected, the threat of a corporate crisis grows. There are instances everywhere: we have experienced first-hand how when a pandemic spreads worldwide, it caused massive global business disruption and a public health disaster; a corruption scandal causes a corporate leader to step down; the sudden death of a CEO without succession planning in place; a data breach shakes customer confidence; quality issues trigger a widespread product recall. These are just a few examples among many of the recent corporate crises.
The right leadership is critical for organizations to thrive in a disruptive business environment. The book aims to answer the following questions: How do organizations balance business sustainability while balancing the needs of the various stakeholders including supporting employee needs in the post-pandemic ‘new normal’? How do leaders transform their organizations to be agile, adaptive, and innovation-driven? What are the leadership skills that are required to navigate the organization successfully during times of crisis? What are the key considerations for an organization to consider as they adopt digital transformation to reinvent people, processes, and technology (PPT) in this transformative era of the digital-driven ‘new normal’ world of work?