“One valued aspect of the Masterclass is the highly contemporary, practical and relevant nature of the programme to our business. The highly experiential course utilises a dynamic blend of skilled instructor presentation and individual as well as group skill practice in each of the concepts presented, using real business concerns, issues and challenges brought by participants.
The introduction of multiple critical thinking process tools (including Cognitive Readiness, RED Model, Phoenix Checklist and Force Field Analysis) allows our leaders to look at problems comprehensively and make well-thought-out recommended action plans and effective decisions. The participants can use the processes they learned to apply to ongoing business challenges they faced in leading their respective teams toward achieving our organisation’s mission, vision, strategic intent, goals and KPIs.”