“The team of leadership development consultants and facilitators led by Prof Sattar Bawany has successfully sent across to our team the importance of leadership effectiveness on organizational success and taught the team how to develop their emotional and social intelligence skills, which is also in line with our internal training on the importance of emotional intelligence (EI) as a crucial element to deliver the best service to our guests. The break-out sessions and the personal follow-ups have been highly effective. The team’s commitment to the objectives originally set has translated into an engaging and positive course that has had an impact on the team. I have only received positive feedback from the team; it was a great learning experience for all of them. Thank you once again for the excellent dedication, flexibility, tactful approach, and passion in the communication of this course.”
